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Mastering the Art of Supervision: Essential Skills for New Supervisors and Managers
- Managing employee performance and behavior effectively
- Communication strategies for building strong work relationships
- Understanding and adapting to different personality styles
- Reviewing important employment laws (ADA, FMLA, FLSA, EEOC)
- Conducting performance reviews and providing meaningful feedback
- Creating a culture of accountability and trust
- Legal considerations in hiring, promotions, and managing employees
- Strategies to improve employee retention and reduce turnover
Overview of the webinar
Stepping into a supervisory or managerial role for the first time can be daunting. The 'Essential Skills for New Supervisors and Managers' webinar is specifically designed to provide you with the tools you need to thrive in your new role. This session covers a comprehensive range of topics critical to your success, including managing employee performance and behavior, effective communication strategies, and understanding personality styles to maximize team collaboration. We will also review key employment laws that every manager needs to be aware of to ensure compliance and protect your organization from potential legal risks.
You’ll gain practical insights into how to conduct performance reviews, deliver constructive feedback, and create a culture of accountability. We'll also dive into how personality styles can affect your team dynamics and how you can adjust your leadership approach accordingly. In addition, the session will highlight common pitfalls, such as miscommunication and lack of empathy, and provide actionable solutions to overcome these challenges. Whether you're a newly appointed supervisor or an experienced manager looking to refresh your skills, this webinar will set you on the path to becoming a more effective and respected leader.
Who should attend?
- New Supervisors
- New Managers
- Team Leaders
- Department Heads
- Operations Managers
- HR Professionals
Why should you attend?
Are you a new supervisor or manager? Transitioning into a leadership role can be overwhelming, but with the right tools, you can become an effective and confident leader. Our 'Essential Skills for New Supervisors and Managers' webinar is designed to equip you with the critical knowledge and skills necessary for mastering supervision. You'll learn how to manage team performance, foster productive work relationships, and navigate common challenges new managers face, such as handling feedback, behavior management, and compliance with employment laws. Whether you're looking to improve communication across all levels of your organization or better understand how to motivate and guide your team, this session will provide you with the practical strategies you need to succeed. Join us to set a solid foundation for your management career.
Faculty - Ms.Wendy Sellers
Wendy Sellers, known as "The HR Lady®," is a dedicated business partner and HR consultant with a focus on building effective HR policies, employee training, and management workshops, she tailors her services to suit each client's specific needs. Wendy's straightforward style means she doesn't sugarcoat things. She believes that people are a company's greatest asset and should be treated as such.
With over 25 years of experience, Wendy has worked in many HR areas such as operations, downsizing, change management, corporate culture, remote and in-person workplaces, coaching, training, HR education, and leadership development. She has served businesses of all sizes, ranging from local start-ups to global enterprises, across diverse industries including healthcare, dental, professional services, technology, manufacturing, construction, engineering, higher education, federal contractors, public safety, non-profit, and government agencies.
In addition to her formal education (Master's in Human Resources, and Master's in Health Care Administration), Wendy Sellers has been certified as an SPHR and SHRM-SCP, Certified Internal Investigation Administrator, a DiSC certified personality style trainer, health/life insurance licensed, a Dale Carnegie course graduate, and is also an active and past board member and volunteer for multiple non-profits.