Managing Toxic Employees: Strategies For Leaders To Confidently Deal With Toxic Behaviours

On-Demand Schedule Thu, June 13, 2024 - Thu, June 20, 2024
Duration 60 Mins
Webinar ID IQW24B0223
Level Basic & Intermediate

  • An organization can be considered toxic if it is ineffective as well as destructive to its employees  
  • Toxic cultures decrease the ability to problem-solve, effectively communicate, and collaborate, and increase the risk of mental health issues
  • Negative attitudes and difficult behaviors are contagious and can create a toxic workplace culture. Toxic workplaces breed toxic employees and toxic employees breed a toxic workplace
  • Leaders strongly influence the mood, attitudes, and performance of their team 
  • Leaders who can appropriately manage any negativity and difficult behaviors will create teams that can effectively collaborate and thrive through this challenge, and those organizations that try to ignore toxic behaviors will struggle to be productive, service their customers, and be competitive
  • Recognize the signs of typical toxic behaviors and discover how to move those conversations forward 
  • Identify and control the impact of toxic behaviors so that you can keep the situation from escalating further
  • Know how to act, not react, in resolving toxic situations so that you can lead with more confidence, feel less stress, and gain more success in working and interacting with your team

Overview of the webinar

Managing other people is never easy, but some employees make it particularly difficult. When an employee's toxic behavior is not addressed properly, other team members become resentful, they lose respect for you as a leader, and they may develop their own toxic behaviors. No leader wants a difficult or toxic employee on their team, however, it's something all leaders need to be prepared to address should it arise. Challenging employees can try a manager’s patience and drain a lot of time and energy. Turning things around takes skillful management and patience.

Who should attend?

  • Anyone with Managerial or Leadership Responsibility

Why should you attend?

How you and your team effectively deal with toxic team members can mean the difference between having a negative, drama-filled workplace, and an engaged, collaborative, and productive organization.

Under stress and surrounded by uncertainty, some members of our team become negative and resistant and are simply more difficult to deal with. Successful leaders know that reducing the drama within their team depends on being able to understand and respond appropriately to their toxic behaviors.

Learn successful strategies and tips for building a positive, productive workplace by knowing WHAT to focus on to move these interactions forward, HOW to effectively respond, and WAYS to manage the impact of their behavior. Identify challenges associated with managing toxic employees, control your own feelings effectively, and create a positive work environment. Quickly and effectively address, coach, and counsel toxic employees in order to improve their behavior.

Faculty - Mrs.Beverly Beuermann-King

Beverly Beuermann-King specializes in working with people and organizations who want to control their reactions to stress, build resiliency against life's challenges and live healthy, successful lives using her S-O-S Principle. For over 20 years, Beverly has used her S-O-S Principle™ with people and organizations who want to control their reactions to stress, build resiliency against life’s challenges, and live healthy, successful lives. Beverly appreciates that there is no ‘one way to deal with our business challenges or build resiliency. Beverly believes that it is about building a plan that works, and one that is unique to the person and team who builds it. Beverly launched her company, R ‘n B Consulting, in 1995, and since then she has helped teams from a wide range of industries to shift from stressed out to resilient, enabling them to be happier, engaged, and successful.

Beverly’s psychology, sociology, management, and adult education background combine to create her Work Smart Live Smart presentations, which are soundly based on research and are enlightening and inspirational. Audiences discover the right strategies to improve their health, manage their challenges, and enhance their life’s satisfaction using three simple questions.

Beverly is a sought-after media spokesperson and has made over 500 television and radio appearances on shows such as City TV and CBC, and in national publications from the Toronto Star newspaper to Chatelaine magazine. Beverly is a highly respected speaker. Diverse organizations from Enbridge Gas and the Ontario Veterinarian Association, to York Regional Police, and the Elementary Teachers Federation, have partnered with Beverly when they want to protect their mental health.

Beverly is one of less than seventy Canadians to have earned their Certified Speaking Professional designation and has been accredited as a Certified Virtual Presenter through eSpeakers and through Power Women WorldWide. Beverly’s ability to connect the theoretical to real life through her stories and humor, help her audiences to move past the challenges and into a world of possibilities.



ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit

HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at


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