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The leadership wants to know the best way to prepare the enterprise for continued success. Customers are demanding more from their suppliers. A recent “Industry Week” communication cited “this cold reality of the unforgiving customers who demand on-time delivery, flawless order accuracy, comprehensive traceability and unmatched quality becomes a continuous process for meeting an enterprises business objective. Those requirements coupled with the ongoing bottom-line pressure to cut costs present suppliers with a stark choice to evolve or die. Performance improvement is not an option!
Are you ready to take the necessary action?
The key to providing a quality product/service is having suppliers who provide consistent quality along timely delivery. Anything less will not only reduce your performance but will increase the cost, waste time and materials and result in losing customers.
Find out how you can improve the performance currently get from your suppliers. Explore proven strategies to develop workable and effective supplier relationships.
Businesses cannot solve problems by just switching suppliers. The costs of poor quality always continue, cost of error detection, the cost of error correction, time to replace rejected materials and erosion of customer confidence.
Michael W. Gozzo is President and Founder of THE TOTAL BUSINESS CONSULTING GROUP, LLC., a firm specializing in counseling and education of all levels of management in the areas of Supply Chain, Lean Manufacturing, Demand Flow Technology, Just-In-Time, Total Quality Control, Manufacturing Systems Implementation, Inventory Control, and Production/Operations Management.
Recent involvement with Silicon Valley leader’s in Supply Chain Management, Lean Manufacturing practices and ISO includes Cisco, Infineon, Sunrise Telecom, PerkinElmer, Philips Semi-conductor, and SanDisk. Mike Gozzo went to Germany to train operational personnel at Lufthansa Air Cargo. He has been associated with Lean practices: pull systems, quick change, 5-S, VMI, cell design, and others.
Mike has traveled and worked extensively in Canada, England, Hong Kong, Ireland, Scotland, Germany, Japan, Korea, Mexico, Indonesia, South Africa, Thailand, Bahrain, U.A.E., Qatar, Saudi Arabia, Oman, and Taiwan.