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Validity : 09th Mar'25 to 19th Mar'25
Documenting Resident Violations
- Answers to many questions about service/assistive animals
- How do I handle resident harassment and bullying?
- What do I do about pets and companion/service animals?
- How do I handle unauthorized residents?
- Subleasing?
- What do I do with pet infractions?
- I have parking violations-now what?
- Damages found during inspections.
- Drugs – smoking weed, now what?
- How to handle noise complaints.
- How about amenities violations?
- Communication documentation
- Texting documentation.
Overview of the webinar
All of these problems are a daily occurrence at most properties. This seminar will give you fresh ideas to deal with the issues and the residents involved. You will learn to not run afoul of fair housing issues when dealing with these situations. We will cover all matters of actual lease violations and what can be done to enforce any violations that may occur. Covered are the most common lease violations, and how to effectively communicate to the tenants when they do violate the lease or house rules. Also, how best to document the type of infractions and what is needed for an eviction? Consideration is also given to the resident files and what policies and procedures must be in place to satisfy HUD’s requirements
Who should attend?
- Property Managers
- Property Owners
- Public Housing Authority Staff
- Maintenance Staff
- Compliance staff
Why should you attend?
Every property has some tenants breaking rules. This seminar shows how to deal with them.
lines This seminar covers many of the common issues facing property managers and property owners today. We will go over how to correctly document various tenant violations and strategies and techniques for documenting and solving resident violations. Also, one of the hot topics is Assistance animals. You will learn the correct way to handle these requests.
Faculty - Mr.Paul Flogstad
Paul has been involved in the real estate industry for the past 38 years.He has been involved in sales, construction, project management, appraisal, mortgage consulting and brokerage, property management and property management consulting/training.
Through his consulting company, Property Management Solutions, he provides training and consulting services nationwide to owners, management companies, multi-housing associations, as well as state and federal agencies.
He specializes in fair housing issues and has developed fair housing and outreach programs for governmental agencies as well as conducting seminars which are presented to property management companies, apartment associations and the general public. He also conducts research analysis for impediments to fair housing for grantees of federal CDBG funds.
Most recently, he has been a consultant to the State of South Dakota. In this assignment he has developed a program that is one of the first of its kind in the nation. It involves being an Ombudsman for fair housing issues. In this role he takes calls from anyone who may have a fair housing or landlord tenant question. He attempts to resolve the issue before it has to go to HUD. This has been a successful program and he takes over 900 calls a year.
For over twenty years was involved in appraisal of residential, multi-family, farm and commercial properties throughout the Midwest. Most recently, he was a consultant for affordable, multi-housing properties in 22 different states. This involved properties in HUD, Rural Development, HOME and Tax Credit programs. He is a certified trainer for a national company which specializes in HUD and Tax Credit education.
He holds numerous professional property management designations.Paul has served on numerous boards and commissions that deal with real estate, property management and fair housing issues and is in demand as a speaker in the affordable housing industry.