Technical Writing for Non-Technical Employees

Duration 60 Mins
Level Intermediate
Webinar ID IQW21H0835

During this highly interactive technical writing class, participants will learn and practice preparing technical documentation in a reader-focused error-free manner, including:

  • A proven technique for writing crystal-clear reports, including good and bad examples
  • How to describe a complicated subject in clear and concise terms
  • What to do when you can’t avoid using technical jargon
  • How to eliminate clichés, wasted words, and “smothered verbs” in technical writing
  • AUDIENCE FAVORITE: The five new guidelines for using bulleted lists in your message
  • Language guidelines for better receptivity such as non-inflammatory language, gender-neutral references, and attention to tone

Overview of the webinar

Certified Speaking Professional Mandi Stanley began her technical writing career as a proposal writing specialist for a healthcare firm. She’s a summa cum laude graduate with concentrations in English, communication, and management, and she served as a faculty member of the American Management Association where she wrote and developed the methodology, learning guide, leaders’ guide, workbook, and visual aids for the one-day seminar How To Write User Manuals: A Technical Writing Workshop. 

Who should attend?

  • Human resources professionals
  • Engineers
  • Knowledge Professionals
  • SMEs
  • Administrative Professionals
  • Employees being asked to do more writing on the job than expected
  • Training Specialists
  • Learning and Development Specialists

Why should you attend?

Finding the time to write your organization’s technical reports, procedures, instructional guides, project updates, and even email can be a challenge. Getting employees to actually read and pay attention to them is even more of one. In addition, any technical document bearing your organization's name must be absolutely error-free. Even a careless mistake in an email can damage an employee’s reputation and can make an entire workgroup look bad. The secret to a technical writer’s success is segmenting the prewriting, writing, and rewriting phases to produce shorter, clearer, more meaningful documents.

Faculty - Ms.Mandi Stanley

With more than 29 year's experience on the seminar circuit, Certified Speaking Professional Mandi Stanley works primarily with business leaders who want to boost their professional image and with people who want to be better speakers and writers. She has traveled throughout North America entertaining and educating more than 45,000 seminar participants, totaling more than 5,000 platform hours.
In 2003, Mandi was designated a CSP, Certified Speaking Professional. Fewer than 9 percent of all worldwide speakers have earned this designation, and Mandi is the first Mississippian in history to receive this honor through the National Speakers Association.
She’s a summa cum laude graduate with concentrations in English, communication, and management, and served as a faculty member of AMAI, where she wrote and developed their one-day seminar How To Be a Better Proofreader. Mandi is the award-winning author of The No-Panic Plan for Presenters, which was named a Finalist in the Career category at the Independent Book Publishers Awards in New York.
Some of Mandi Stanley’s repeat proofreading training clients include:
  • Campbell’s Soup
  • Kimberly-Clark Corporation
  • The United States Air Force Services Agency
  • Duke Energy
  • IAAP
  • Southern Farm Bureau 
Audiences appreciate her platform enthusiasm, interactive style, and content-rich messages.

08-30-2021 - Technical Writing for Non-Technical Employees.pdf


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