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ACH Federal Government Reclamations, Plus Guidance on Misdirected Payments and DNE’s (Death Notification Entries)
- Chapter 5 of the Green Book has been updated making it mandatory for Financial Institutions to respond to all reclamations must be submitted through the Automated Reclamation Processing System (ARPS)
- Detailed processes on handling Death Notification Entries (DNE’s)
- Timeframes to return ACH Entries for deceased accountholders.
- Describe Return Reason Codes when returning benefit payments for deceased account holders.
- How to handle and process Federal Government Reclamations
- Timeframes for responding to Government Reclamations.
- Difference between handling Commercial Reclamations and Federal Government Reclamations (side-by-side comparison)
Overview of the webinar
The U.S. Department of the Treasury, Bureau of the Fiscal Service (Fiscal Service), Defense Finance and Accounting Service (DFAS) and the Federal Reserve Bank of Philadelphia have implemented an email delivery option for ACH reclamations.
When financial institutions are processing federal government ACHH transactions, the Nacha Operating Rules still apply when processing these payments but the Green Book outlines exceptions when handling DNEs (Death Notification Entries) and Federal Government Reclamations. Knowing what to do when receiving a DNE (Deth Notification Entry) and how to respond to a Federal Government Reclamation is crucial, details are included with this session. Included will be a side-by-side comparison of Commercial vs. Government Reclamations will be included to know what the difference is and how to handle each one.
Processing ACH Reclamations from the Federal Government can be challenging! Chapter 5 of the Green Book has been updated making it mandatory for Financial Institutions to respond to all reclamations must be submitted through the Automated Reclamation Processing System (ARPS) located in Treasury’s Pay.gov web portal (except for responses by DFAS and any Treasury-approved exceptions).
DNE’s (Death Notification Entries) need special handling, details are covered.
This session will identify how to complete the Federal Reserve Bank FedMail® Request Form (PDF) to get signed up for this email service. Misdirected payments are ALWAYS a HOT topic – what to do and your liability as a financial institution will be included in this VERY detailed session. Comparison of Federal Government Reclamations vs Commercial Reclamations is demonstrated using scenarios.
Who should attend?
- Financial Institutions
- Banking Professionals
- Audit Persons
- Aspiring AAP’s (Accredited ACH Professionals)
- Current AAP’s earning continuing AAP Credits
- ACH operations staff
- ACH Audit personnel
Why should you attend?
Automated Clearing House (ACH) Reclamation is a recovery procedure used by the U.S. Department of the Treasury, Bureau of the Fiscal Service, to obtain a refund (reclamation) from a presenting financial institution for federal government payments.
Reclamation notices (ACH Reclamation - FMS Form 133) are generated by the Fiscal Service Regional Financial Center. This session will identify how to complete the Federal Reserve Bank FedMail® Request Form to sign up for this email service.
When processing ACH Federal Government payments, they differ slightly from the Nacha Operating Rules when it comes to benefit payments and the liability of the RDFI (Receiving Depository Financial Institution). Chapter 5 of the Green Book has been updated making it mandatory for Financial Institutions to respond to all reclamations must be submitted through the Automated Reclamation Processing System (ARPS). Also noted in the Green Book -- Note: We will no longer accept remittances related to reclamation responses.
Included will be discussion on the process for deceased account holders and your responsibilities to the Federal Government if they are receiving federal government benefit payments.
This 90-minute session will provide the details on what is different and how the Federal Government has adopted the Nacha Operating Rules and what the exceptions to those Rules incorporate for the Federal Government. You will learn what the Green Book is and how this valuable on-line tool will help you with processing DNE’s and Government Reclamations. Commercial Reclamations differ from Federal Government Reclamations; the speaker will cover the difference between the two, which also discusses the liability for the RDFI when handling both these types of reclamations. Examples used throughout the session will apply the rules discusses to help bring the details to life.
Faculty - Ms.Donna Olheiser
Donna K Olheiser, AAP, is the vice president of Education Services and founder of Dynamic Mastership, LLC. She is an enthusiastic and energetic Certified Master Trainer with over 14 years’ experience. She has designed and facilitated over 150 training sessions each year with her expertise being the rules for companies and financial institutions when processing electronic (specifically ACH) payments, then scheduling the events to facilitate/deliver the material through a variety of venues (webinars, teleseminars, in-person workshops, including regional and national conferences).
Ms. Olheiser is also an experienced project manager managing education programs for organizations per their requests on processing electronic payments while developing personalized training programs for financial institutions. She has over 23 years of experience in the financial services industry which includes 9 years’ experience as the education service director at a Regional Payments Association (RPA), where she managed and facilitated the entire education program for nearly 800 financial institution members. Prior to that, Ms. Olheiser spent 14 years in various departments with the Federal Reserve Bank of Minneapolis and also holds the Accredited ACH Professional (AAP) designation (achieved in 2004).
Her extensive knowledge, enthusiasm, and passion for transferring payment processing knowledge using the adult learning theory is remarkable and has helped many payment professionals perform daily operational tasks including exception processing while remaining compliant with the NACHA Operating Rules. She uses scenarios and examples to bring the learning home, easy to comprehend and apply to real-life day-to-day ACH processing. Ms. Olheiser’s ability to engage the learner through the entire training event helps the adult learner apply what they’ve learned during and after each training session.