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Effective Counseling Techniques
- Frameworks for Effective Counseling
- Disciplinary Action Principles
- Communication Techniques for Difficult Conversations
- Integrating ChatGPT in Counseling and Discipline
Overview of the webinar
This webinar will teach you how to conduct formal counseling and disciplinary sessions by introducing proven frameworks and communication strategies.
In this one-hour webinar, drawing from my extensive experience teaching various counseling courses at the undergraduate and graduate levels, I will guide you through key strategies and principles essential for effective counseling and disciplinary actions in the workplace. This session is tailored to provide a concise yet comprehensive overview, focusing on practical application and real-world scenarios.
We'll start by exploring the frameworks for effective counseling. Here, you will learn about structured methods and strategies that are pivotal in conducting counseling sessions. These frameworks are designed to ensure that sessions are not only productive but also respectful and solution-oriented.
Next, we will delve into the principles of disciplinary action. The webinar will highlight the significance of fairness and consistency in disciplinary proceedings. You'll learn about setting clear expectations, the consequences of actions, and the crucial role of documentation.
An essential component of this webinar is the segment on communication techniques for difficult conversations. This part of the session will equip you with advanced communication skills, focusing on active listening, empathy, assertiveness, and clarity. These skills are fundamental in preventing misunderstandings and managing tensions, ensuring productive outcomes in challenging dialogues.
In this webinar, we'll briefly highlight the exciting potential of tools like ChatGPT in counseling and disciplinary contexts. By the end of this session, you'll have a clearer understanding and enhanced skills to handle counseling and disciplinary actions more effectively in your organization, blending proven techniques with insights from academic rigor and practical application.
Who should attend?
- HR Managers
- HR Directors
- HR Consultants
- Training and Development Managers
- Employee Engagement Specialists
- Organizational Development Professionals
- HR Business Partners
- Chief Human Resource Officers
- HR Generalists
- HR Analysts
Why should you attend?
In today's dynamic workplace, unpreparedness for employee counseling and disciplinary issues can lead to significant team and organizational challenges. This webinar arms you with the skills to handle such scenarios effectively, preventing potential escalation or legal issues. Imagine addressing an employee's behavior without consistency or fairness; it not only damages the employee-employer bond but also affects team morale and productivity.
Mastering effective counseling is crucial. It involves balancing firmness with empathy, equipping you to maintain harmony even amidst disruptions. These skills are not just about avoiding negative outcomes; they're proactive steps towards fostering a culture of respect and fairness, enhancing employee loyalty and leadership trust.
Drawing from my extensive experience teaching undergraduate and graduate courses in counseling skills, this session promises to impart practical, time-tested techniques that will refine and strengthen your approach to employee counseling and disciplinary actions.
Faculty - Ms.Thea Ducrow PHD
Thea Ducrow, Ph.D., your mentor in the quest to integrate AI into your HR practices. As an AI Creative Leadership Consultant, she acknowledges the complexities HR professionals confront in this swiftly evolving, technology-driven era. Amid these growing challenges, Dr. Ducrow emerges as your reliable advisor who has navigated this landscape and effectively harnessed the power of AI in human resources.
Dr. Ducrow, with her substantial experience, has enabled leaders and organizations to stimulate innovation and growth through AI, illuminating a clear pathway to success. As an engaging and adept webinar presenter, she has an exceptional talent for translating intricate AI concepts into actionable insights and strategies.
Her core values – creativity, innovation, collaboration, a growth mindset, and integrity – mirror her conviction in aligning tech innovation with human aspirations and needs, an approach that will deeply resonate with HR professionals.
Credits
ComplianceIQ is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CPSM or SHRM-SCPSM. This program is valid for [1] PDCs for the SHRM-CPSM or SHRM-SCPSM. For more information about certification or recertification, please visit www.shrmcertification.org.
HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®). Please make note of the activity ID number on your recertification application form. For more information about certification or recertification, please visit the HR Certification Institute website at www.hrci.org