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Four Steps to Effective Communication: DISC as Your Powerful Leadership Guide
- DISC model: what it is and is not
- DISC map and its 2 primary spectrums for understanding human behavior
- 4 main styles of DISC and their attributes, behavior under pressure, behavior in fear, and communication styles
- OAR method to identify the styles in others
- Quick and easy-to-spot identifying behaviors
- Practical guidelines for modifying your hard-wired behaviors to attain success in communication and relationships
Overview of the webinar
This course is designed to provide you with an enlightening overview of the DISC model, a behavioral assessment that measures individuals’ natural, hard-wired behavioral style. This style remains quite stable over our adult lifetime. As such, the hard-wired DISC style provides the most accurate starting point for self-awareness, individual development, and guided success attainment. If an assessment tool does not measure it, the starting point for development is obviously misguided. As an individual identifies their DISC results, they are empowered with very practical and specific information to guide behavioral modification.
The DISC model has four main behavioral styles, also known as DISC profile types or DISC styles:
- D-style (Dominance)
- I-style (Influence)
- S-style (Steadiness)
- C-style (Correctness)
Who should attend?
- Leaders of companies, departments, and work groups
- Training and development professionals
- Executive coaches
- Leadership and communication practitioners
- Human resources professionals – all levels
- Team leaders and project leaders
- Change management professionals
- Anyone who wants to improve their communication skills and interpersonal relationship skills
Why should you attend?
Your success in life – both professional and personal – is determined in large part by how well you interact with others. Your ability to effectively relate, communicate, influence and motivate others is a crucial skill in creating successful relationships with customers, prospects, colleagues, subordinates, managers, friends and family members. You have probably noticed it is very easy to get along with certain people. You almost instantly and effortlessly understand the other person. Unfortunately, with most people communication takes more effort. It does not flow easily. You cannot quite understand where the other person is coming from, what they really want, and what their intentions are. In this course, you’ll learn a system for understanding human behaviors that is simple to learn and simple to use. You’ll learn how you are and how others perceive you. You’ll also be able to pick up specific features from others so that you can better understand them. And, most productively, you’ll learn how to adjust your communication style to achieve your goals.
Faculty - Ms. Melveen Stevenson
Melveen Stevenson is a sought-after human resources consultant and business advisor. As a certified HR professional with a background in accounting and finance, she helps companies to navigate the human resources “jungle” of compliance, human capital, and leadership challenges. In doing so, she empowers companies to strengthen their infrastructure from the inside out, specifically through leadership development, operations, training, employee engagement, and executive coaching.
Melveen speaks on key topics to empower companies with the latest research and best practices for increasing engagement, enhancing leadership presence, and optimizing diverse workforce groups.
Over the last 20 years, Melveen has held leadership positions in human resources operations, supply chain, and talent management at international companies in food manufacturing, medical devices, and consumer products. She was also a faculty member at California State University-Dominguez Hills. She has spent most of her career in California, and has expertise in the state’s complicated employment regulations.
Melveen is certified through the Society of Human Resource Management (SHRM-SCP) and the Human Resources Certification Institute (SPHR).