Bob Churilla is a partner in the conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration, and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state, and private employers, government agencies, churches, and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
Employee conflict costs organizations money, morale and productivity. A rise in absenteeism and turnover is a likely sign that an organization is suffering from unresolved conflict. In this webinar, you will learn how to handle conflicts caused by the tasks of ...
During the webinar, eight strategies will be presented in developing an upskilling program. Creating personalized learning paths Leveraging data for best results Developing mentorship programs Promoting self-training Making learning a fun experience Bo ...
Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the producti ...
This webinar will focus on the impact that toxic people have on an organization. During the webinar, the characteristics of the toxic employee will be described, and the three types of toxic employees identified with a profile of the kinds of behaviors they en ...
No one enjoys delivering bad news. Yet at times HR professionals are required to give bad news to employees at times. These conversations are often uncomfortable for both the employee and the HR professional. In this webinar we will look at how to effectively ...
Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the producti ...
In order to get things done the modern-day manager must know how to negotiate well. During the webinar, participants will learn how to plan for important negotiations. Managers will learn how to identify their conflict styles and those of others. The two main ...
Good communication skills are a core competency of a leader or manager in the workplace. This is especially true in the workplace where collaboration and cooperation are necessary to be successful. Having difficult workplace conversations does not have to be s ...
Just about every workplace has at least one difficult employee. In this webinar, we will identify the various types of difficult employees and various strategies that can be used to deal with them. Difficult employees can have an adverse impact on the producti ...
